TikTok download guides

Choose your device or find help with a failed download. These guides explain browser file-saving and the difference between a result, a downloaded file and a playable video.

Start with your device

The iPhone guide explains Safari downloads and the Files app. The Android guide helps you find Chrome downloads and check a saved file. The desktop guide covers Chrome, Microsoft Edge and Safari on Mac. Choose the guide for the browser and device you actually use.

  • iPhone: locate downloads and distinguish Files from Photos.
  • Android: find completed downloads and understand gallery differences.
  • Desktop: choose a folder and verify the saved video.

Find the point where it stopped

If you received an error, start with troubleshooting. A rejected URL needs a different response from a missing file or a video that will not play. Note the visible message before retrying so you can follow the relevant advice.

Supported downloads

Video, MP3 and photo tools retrieve available files through TikWM. Stories are not supported. Browser saving behavior varies by device; only download content you own or have permission to use.

Useful next steps